Tip #17 – Have your Excuse Ready
Part of being prepared to deal with a threatening situation is having “an out.” Prepare a scenario in advance so that you can leave – or you can encourage someone who makes you uncomfortable to leave. Examples: Your cell phone rang and you have to call your office, you left some important information in your car, or another agent with buyers is on his way.
Tip #18 – Nothing Personal…
When talking to clients and prospects, be friendly but still keep your personal information private. This means avoiding mention of where you live, your after-work or vacation plans, and similar details.
Photo by Victorgrigas
